About us

HUB CANVAS is one of the world’s best manufacturer of high-quality canvas art prints. We provide the best qualify of canvas and customer services to give you great experience on our store. All the canvas prints are processed and produced by dedicated professionals, designer and skilled stuffs.

Welcome and have a nice shopping time. We’re always here to support you with further information and detail.

PROCESS & HANDLING TIME

  • Normally, we will take around 1-2 working days to process the canvas. For custom canvas, we will need more time to discuss with our customer and create demo picture before processing the item based on your demand.
  • The shipping time will be around 15-20 working days. Sometimes it might be faster. Moreover, the shipping time will be longer on high peak season such as Christmas, Easter, New Year… Hope you can understand that this is uncertainty that we never want to happen.
  • If you need faster shipping, such as DHL…, please let us know when you place order. We will check the shipping cost and inform you. If you agree with the shipping method and fee, we will use the fast shipping after receiving your payment.

SHIPPING

  • We usually provide free shipping to most of destination all over the world.
  • Please check shipping cost before placing order.
  • Sometimes, we cannot ship to several destinations. We will notice you after checking with our shipping partner.

PAYMENT

  • Payment is required in advanced. The customer need to pay immediately when placing order.
  • Paypal, credit card, transfer… are accepted on our website.
  • After payment is cleared, the order will be processed within next 1-2 working days.

RETURN & REFUND

  • We only accept return when the item is damaged or defective or we shipped the wrong item. Normally, we will re-send the item without any cost.
  • We don’t approve the return with the reason “don’t like the item”. If you don’t like the item, please pay the shipping cost to return the item to our factory.
  • After receiving the returned item, we will issue full refund via method you used when placing order.

OTHER SUPPORT

  • We can make the custom canvas with your own picture and demand. Please give us the high-resolution photo/ picture (at least 1000px), we will create demo picture.
  • If you need any further support or information, please contact us via email: hinastore@outlook.com or this form.

Have a nice shopping time.

HubCanvas